Q:What is your return policy?
A:If item not as represented, return unworn and in brand new condition within 3 days of receipt for a refund; 10% restocking fee applies unless item is exchanged. Items may not be returned if original sticker is not affixed. Special orders cannot be returned or exchanged.

Q:Do you combine shipping?
A:We will be more than happy to combine shipping. Please call us at 818-501-5258 to discuss those options.

Q:When can I expect my order to arrive?
A:Orders are usually shipped within 24 to 72 hours except on Holidays as there may be some delays. Special orders will normally ship as promised during the ordering process.

Q:How much is the Shipping and Handling Charge?
A:Shipping is $15 for domestic 2 day shipments . International Shipping fees vary depending on the Region. Please call us at 818-501-5258 for more info.

Q:Do you ship internationally?
A:Yes, we will gladly ship our products Internationally however payments must be via paypal or bank wire transfer.

Q:How Do I Know what I'm Purchasing is Authentic?
A:Designer Values offers a 100% Guarantee of Authenticity on all the items we sell. With over 30 years experience in the jewelry & watch industry, we purchase all our items ONLY from Authorized Dealers, and have built our own reputation providing excellence and service. All of our items are Brand NEW With Manufacturer SERIAL NUMBERS Box and Manual.

Q:Are the Serial Numbers Intact?
A:All of our items are Brand NEW unless stated otherwise, With Manufacturer SERIAL NUMBERS Box and Manual.

Q:Do you charge Sales Tax?
A:There's NO SALES TAX. Only items shipped within California will incur sales tax.

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